Healthcare AI
NovaMed Diagnostics: From 14-Day Reporting Backlog to Real-Time AI Insights
62%
Faster report turnaround
$1.8M
Recovered in billing leakage
The client
NovaMed Diagnostics runs 18 clinics across three states. Despite strong patient volume, their reporting team was a 6-person bottleneck producing reports manually from fragmented EHR data.
The situation
A 14-day average reporting delay was causing downstream billing failures. Physicians were chasing results, and compliance risk was mounting. The ops lead had flagged the issue for two years with no resolution.
What we did
We deployed a multi-agent pipeline: one agent ingested and normalized EHR exports, a second drafted clinical summaries, a third flagged anomalies for human review. Integration with their billing system closed the revenue loop.
The results
Reporting turnaround dropped to 48 hours within 90 days. $1.8M in previously missed billing codes was recovered in the first quarter post-launch.
The client
NovaMed Diagnostics runs 18 clinics across three states. Despite strong patient volume, their reporting team was a 6-person bottleneck producing reports manually from fragmented EHR data.
The situation
A 14-day average reporting delay was causing downstream billing failures. Physicians were chasing results, and compliance risk was mounting. The ops lead had flagged the issue for two years with no resolution.
What we did
We deployed a multi-agent pipeline: one agent ingested and normalized EHR exports, a second drafted clinical summaries, a third flagged anomalies for human review. Integration with their billing system closed the revenue loop.
The results
Reporting turnaround dropped to 48 hours within 90 days. $1.8M in previously missed billing codes was recovered in the first quarter post-launch.
"We'd tried three software vendors before. This was the first time the system actually understood what our team needed instead of making us adapt to it."
Dr. Priya Nair
COO, NovaMed Diagnostics
"We'd tried three software vendors before. This was the first time the system actually understood what our team needed instead of making us adapt to it."
Dr. Priya Nair
COO, NovaMed Diagnostics
Get the Latest
Get the Latest
Be the first to discover insider tips, cultural itineraries, and the hidden gems of your favorite destinations.
Client Stories
Read similar stories
Get started today
Stop searching for answers. Let Infero surface them.
Infero turns everything your team already knows into decisions they can act on — starting from day one, no setup call required.
Get started today
Stop searching for answers. Let Infero surface them.
Infero turns everything your team already knows into decisions they can act on — starting from day one, no setup call required.
Get started today
Stop searching for answers. Let Infero surface them.
Infero turns everything your team already knows into decisions they can act on — starting from day one, no setup call required.
